Friday, November 6, 2015

Batch 5: Public Service and Public Governance Demonstration

Tonga’s Ministry of Information provides information for the people of Tonga locally and internationally. It promotes transparency and accountability of its operations, activities, policies and programs by providing information in many specific areas. The ministry thrives for excellence and pride itself with making information available and its cornerstone of good governance is providing universal access to information and greater public awareness.

The Ministry of Information public service provided for the people any necessary information required. Tonga is in a process of shifting to e-government which is the current services that the ministry is challenging itself with. Other governmental departments are all following suit spearheaded by this ministry as well as providing consultancy to the other ministries. It is the ministry’s hope that within the next two to three years, this migration can be finalized. The Government of Tonga’s information scattered throughout various departments such as the Palace Office, Prime Minister’s Office, Ministry of Communication, and others and the Ministry of Information is slowly taking away bit by bit information from all these ministries and consolidating it to the ministry of information’s jurisdiction.

The Ministry of Information has specific areas that required specific policies in place since this is the newest and newly added ministry to the governmental portfolios. Areas in need of policy formulation of existing services are; internet, social media, television, newspaper, telephones, mobile phones, handheld devices, radio, tele-radio communication, yellow pages & white pages on phone book, archives, almanac, printed mediums, governmental departments’ information, words of mouth, traditional sources, outdoor billboards and myths and legends.

The discovery that the ministry is in need of public service policy was a concern during my tenure as an intern. The assistance provided by the ASU intern was delivering this ministry with an in-depth and comprehensive policy guideline called “A Better Informative Tonga”. The short term plan is formulating a better working policy for the ministry in order for the long term goal of migrating to e-government to provide all the necessary information for not only the people of Tonga but also to future stakeholders and investors who are looking into investing capital in Tonga. 

1 comment:

  1. This sounds like the most amazing experience, and honestly I would love to experience it myself. As a student and even more as an intern we are learning as much of the real world as we can, it is awesome when you can see a different side and teach those that you are working with a new skill and way of thinking! I look forward to hearing about your overall experience and one day visiting Tonga.

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